Effective Date: 8/1/2025
Last Updated: 8/1/2025

Silverstein Exchange (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website silversteinx.com, and when you use our marketplace services as a buyer or seller.

1. Information We Collect

We may collect the following information from buyers and sellers:

  • Personal Information: Name, email address, phone number, and mailing address.

  • Transaction Information: Listings, purchase history, and item details.

  • User-Generated Content: Communications, messages, uploaded photos, and listing descriptions.

  • Technical Information: Device type, browser, IP address, and usage behavior collected via analytics tools (e.g., Google Analytics, Meta Pixel).

We do not knowingly collect data from children under the age of 13 (or 16 in applicable regions).

2. How We Use Your Information

We use the information collected to:

  • Operate and improve the Silverstein Exchange platform.

  • Facilitate secure transactions between buyers and sellers.

  • Communicate with you regarding your listings, orders, or inquiries.

  • Detect and prevent fraud, abuse, or violations of our terms.

  • Serve relevant ads and optimize our advertising campaigns.

  • Analyze user behavior and improve user experience.

3. Payment Processing

We do not store or process your payment information directly.
All payments are securely processed through PayPal and Authorize.net, both of which comply with PCI DSS standards.

We also use an escrow-based system where buyer funds are held securely until the item is received and accepted. This adds a layer of protection for both buyers and sellers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixels) to:

  • Analyze traffic and user behavior.

  • Remember your preferences.

  • Deliver personalized content and advertising.

You can manage your cookie settings in your browser at any time.

5. Sharing Your Information

We may share your information with:

  • Service Providers: For web hosting, email delivery, and analytics.

  • Advertising Partners: For marketing and retargeting campaigns.

  • Legal Authorities: If required by law or to protect our rights and users.

We do not sell or rent your personal information to third parties.

6. International Users

Our services are accessible internationally. By using Silverstein Exchange outside the United States, you consent to your data being transferred and processed in the U.S. or other jurisdictions.

7. Data Retention

We retain your data indefinitely, unless you request deletion. You may request account deletion or data removal by contacting us at:
📧 Contact Us Page

8. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure.

9. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Limit certain data uses

To exercise your rights, write us at Contact Us Page

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions or concerns about this policy, please contact:

Silverstein Exchange
Write with Contact Us Page
Website: https://silversteinx.com